Delivery & Returns
Shipments to Finland and Åland:
- Postnord Mypack Collect 7,90€
Shipments to Sweden, Denmark, Benelux, Germany, Baltics:
- Postnord Mypack Collect 12€
- Fedex Door to Door 20€
Shipments to all other countries in European Union :
- Fedex Door to Door 22€
Shipments to outside European Union
- Fedex Door to Door 25€
Shipments outside Finland are processed as Fedex door to door deliveries or Postnord/DPD deliveries to a pickup point. The customs duties of any importing countries are not included in the shipping fees.
If you are unsure of the fit, material or color, please contact us prior to order to avoid the environmental impact of unnecessary shipping.
We hope you will love everything in your order, but if something isn’t quite right you have 14 days to process the return. If more than 14 days has passed since your purchase, please email us at email@example.com in advance about the return and we can suggest a solution.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Returns from Finland
We offer free returns for items purchased with full price from Finland. If you purchased goods with the Postnord Mypack Collect delivery, then a ready filled return label is in the shipment. Place it on top of the old address sticker and return the package to the pickup location. Please email us in advance of the return, so that we can track it.
Discounted items - please note we will deduct 10 euro return fee for any discounted items purchased from Finland.
If you did not collect your order from the pickup point, we will deduct a 10euro return fee for the return shipment.
Returns from outside Finland
Please email us about your return and we will send you a return label for your parcel. The return cost for shipments from EU is 15euros. Return fee for shipments from outside EU is 25euros. This will be deducted from the refund amount. You are also welcome to use your own shipping method, as long as you inform us in advance with a tracking number. Please send us an email with the reason for return and order number: info @ archetype-label.com.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
Please note that normal shipping fees are non-refundable.
If you need to exchange the item, please send us an email at firstname.lastname@example.org and we will email you further instructions.
If you have any questions before your purchase, please do not hesitate to email us. We can give more detailed information about sizes, colours, materials in advance before the purchase.